Technical service personnel go to the site to have a detailed understanding of the characteristics and requirements of the equipment lubrication system, and provide reasonable suggestions for the customer\\\'s equipment oil usage.
1. Technical service personnel go to the site to have a detailed understanding of the characteristics and requirements of the equipment lubrication system, and provide reasonable suggestions for the customer\\\'s equipment oil usage.
2. According to customer requirements, develop an alternative testing plan for SNG brand lubricating oil and original oil. At the same time, responsible for testing and summarizing the experimental oil products.
3. Assist technical personnel from relevant departments of the customer in developing an oil change plan for the equipment lubrication system. Provide customers with reasonable oil management methods to help them make good use of lubricants.
1. According to customer requirements, regularly sample and analyze the oil products in use of the equipment, and keep track of the quality changes of the oil products at all times.
2. Provide permanent quality tracking services for the lubrication system of critical and important equipment, ensuring that it always operates under normal and good lubrication conditions to prevent and avoid abnormal wear and tear.
3. Establish a detailed and complete set of equipment lubrication records by regularly tracking the lubrication and working conditions of the equipment.
In order to enable technical service personnel to test the quality of oil products more quickly and accurately on site, our company has purchased a fast oil detector that can quickly, conveniently, and accurately measure the main performance indicators of lubricating oil, such as water content, viscosity, pH value, impurities, etc.
1. Our company has dedicated technical personnel responsible for handling customer complaints before or after sales. We will conduct a comprehensive analysis and investigation of the complaint situation, correctly and fairly identify the responsibility for the accident, and notify the customer of the handling results as soon as possible.
2. Provide comprehensive lubricating oil technical consultation for customers, and provide detailed answers to customers\\\' questions about the use of oil products.
1. Provide the latest lubricant product information to relevant departments and personnel of customers, and share advanced experience in equipment oil usage and oil management.
2. Organize technical experts to conduct regular visits to customers, collect customer opinions, introduce our company\'s latest products, and popularize relevant oil knowledge among customers to enable them to use our products correctly and reasonably, and to be able to use the latest products in a timely manner.
